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Category Archives: Intercultural communication

Integration as International Business: Are you the buyer or the seller?

Integration as International Business: Are you the buyer or the seller?

When I was teaching at a regional business school several years ago, we used a book called Cross-Cultural Business Behavior by Richard Gesteland. The first chapter outlines what the author calls ‘the two iron rules of international business’. The first of these: “The seller must adapt to the buyer.” So during a recent session of… Les mer

Working in Norway: Don’t Say “Hello” in the Morning

Working in Norway: Don’t Say “Hello” in the Morning

I was recently on a website where foreign-born employees had been asked the following question: What is the most important unwritten rule in Norwegian workplace, which all work in Norway is based on? Readers were invited to guess the answer. The more serious suggestions: Don’t intrude on another’s personal space, position or beliefs Strive for… Les mer

When Rude Isn’t Rude: Norway Scores Third Person Shutout

When Rude Isn’t Rude: Norway Scores Third Person Shutout

A shutout (US) is a game in which one team prevents the other from scoring any points. I teach a course called ‘Living in Norway’ for people new to the country. Its main aim is that by the time they walk out the door at the end of the evening, these newcomers will: ‘…understand Norwegian culture, behavior… Les mer

Tell me: What’s the short version of your (working) life?

Tell me: What’s the short version of your (working) life?

Have you ever thought about practicing how to tell someone about what you do at work? When holding courses for foreign-born people like myself who are working in Norway, I advise them to practice and perform giving the short version of their life story. Why the short version? Because you should be aware that when… Les mer

Making New Connections: (How to) Write a LinkedIn Message

Making New Connections: (How to) Write a LinkedIn Message

You need to write a message every time you send someone a connection request. You really do. Just clicking ‘Connect’ and expecting a positive response isn’t going to cut it anymore. Maybe it used to, but as LI activity is heating up, more people are getting choosier about accepting the increasing number of requests coming… Les mer

First Impressions and Foreigners: Which Language Should You Speak?

First Impressions and Foreigners: Which Language Should You Speak?

As often happens when I’m running a course, what’s said by participants is much more interesting and thought provoking than what I say at the front of the classroom. At my most recent course – Intercultural Communication in the Workplace – held last week in Stavanger, Norway, a comment that generated the session’s most lively… Les mer