- cracking the code

Category Archives: Communication skills

Job Applications: Why Do You Seek Approval?

Job Applications: Why Do You Seek Approval?

I’m teaching my CV/cover letter writing course tomorrow morning, and I already know what will go wrong. Not wrong, exactly, but where I’ll meet the most resistance and get the most questions from my course takers. This moment comes around slide 8, when I insert the following question somewhere into my instruction: Why do you… Les mer

Tell me: What’s the short version of your (working) life?

Tell me: What’s the short version of your (working) life?

Have you ever thought about practicing how to tell someone about what you do at work? When holding courses for foreign-born people like myself who are working in Norway, I advise them to practice and perform giving the short version of their life story. Why the short version? Because you should be aware that when… Les mer

Making New Connections: (How to) Write a LinkedIn Message

Making New Connections: (How to) Write a LinkedIn Message

You need to write a message every time you send someone a connection request. You really do. Just clicking ‘Connect’ and expecting a positive response isn’t going to cut it anymore. Maybe it used to, but as LI activity is heating up, more people are getting choosier about accepting the increasing number of requests coming… Les mer

First Impressions and Foreigners: Which Language Should You Speak?

First Impressions and Foreigners: Which Language Should You Speak?

As often happens when I’m running a course, what’s said by participants is much more interesting and thought provoking than what I say at the front of the classroom. At my most recent course – Intercultural Communication in the Workplace – held last week in Stavanger, Norway, a comment that generated the session’s most lively… Les mer

LinkedIn Titles: Tell the Truth and Nothing but the Truth (Please)

When you study literature, you quickly hear about the term ‘poetic license’: Definition: license or liberty taken by a poet, prose writer, or other artist in deviating from rule, conventional form, logic, or fact, in order to produce a desired effect This is fine for the world of fiction, for where would great stories come… Les mer

It’s All Good: How to Answer (Exasperating) E-Mails

It’s All Good: How to Answer (Exasperating) E-Mails

I was recently asked a question from a rather frustrated member of the international workplace that went something like the following: “I’ve gotten several e-mails from a client that I don’t understand. The grammar and spelling are so weak that it makes the writer’s intention hard to understand. Want to keep the relationship positive, of… Les mer